What is happening: According to a recent survey of 2,135 respondents, nearly half of companies are using at least one Ai function in their business.
Digital: The survey showed that companies further along in digitalizing their business were incorporating AI more heavily. Another 30% have AI pilot programs in place. 67% of the most digitalized companies use AI in standard business practices, while only 43% of other companies do the same.
Scaling: However, many revealed they do not have the processes, data, or planning in place to scale up their AI usage.
Improvement: The survey was based around nine areas that could be improved by AI. They are, natural language text understanding, natural language speech understanding, natural language generation, virtual agents or conversational interfaces, computer vision, machine learning, physical robotics, autonomous vehicles, and robotic process automation (RPA).
Supply chain: Supply chain management was third in the list of applications in companies, with 76% saying they have received value from AI.