What is happening: Carriers are now making the most of the boom in ecommerce, as investments in parcel networks begin to shine through.
UPS: The United Parcel Service recorded revenue far higher than expected in Q4 of 2018, despite added costs of sorting centres and upgrading facilities.
2019: UPS expect their margins to grow across 2019, as they continue to make the most of smart investment.
Investment: UPS spent billions on new network tools to help handle the increased flow of parcels, creating fewer delays and backlogs.
Delivery: They delivered 21 million packages a day in the US in Q4. They also broke a record for on-time deliveries.